You can delete your Gravitas8 account and all of the data held with it at any time. You do not need an active subscription to do this.
Open Gravitas8 and go to Settings > Legal & account > Delete account. Confirm, and your account is scheduled for deletion.
You have 30 days to change your mind: signing back in and cancelling the request from the same screen stops it. After 30 days the deletion runs automatically. You can also choose to delete immediately from that screen.
Email support@gravitas8.com from the email address on your account with the subject "Delete my account". We will confirm the request and delete the account within 30 days. If you signed in with Apple and use a private relay address, tell us that address.
Your account, profile and plan; your food, weight, glucose, mood and journal logs; your coach conversations and dossier; your circles membership and shared stats; connected wearable, health and calendar links; and your push and device records.
If you signed in with Apple, we also revoke Gravitas8's access to your Apple ID.
A minimal deletion record (the date and the fact that the account was deleted) so we can show we honoured the request.
Subscription and billing metadata, kept for 7 years where UK tax law requires it. Payments themselves are held by Apple or Google, not by us.
Deleting your Gravitas8 account does not cancel a subscription. Cancel it in your App Store or Google Play account settings so you are not charged again.
Send the request from the email address on your account.
Email support@gravitas8.com